SigmaWorks has over 30 years of experience in helping clients to better understand and use quantitative and qualitative information.

Our consulting and training philosophy is:

  • Focused feedback is vital for development.
  • Every member is a learner and contributor.
  • Genuine collaboration energizes change and commitment.

SigmaWorks helps clients:

  • Reduce response time
  • Improve customer service
  • Enhance cross-functional work
  • Remove bottlenecks
  • Improve organizational climate
  • Encourage innovation
  • Plan and analyze experiments

We work with clients in short-term and extended engagements to

Produce a flow of useful information:
  • Market and customer surveys
  • Organizational climate surveys
  • Brainstorming sessions
  • Structured interviews
  • Needs assessments
  • Data-gathering planning and training
  • Quality and productivity data capture

Discover patterns in the information flow:

  • Training in data display
  • Process diagrams
  • Cause and effect analysis
  • Bottleneck recognition tools
  • Statistical design and analysis
  • Statistical process control

Create and evaluate solutions:

  • Training in creative solutions
  • Consultation on decision rules
  • Data-based strategic planning
  • Organizational simulations

Act on solutions and follow-up:

  • Implementation plans
  • Monitoring plans
  • Follow-up measurements
  • Evaluation research
  • Feedback sessions


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