SigmaWorks has over 30 years of experience in helping clients to better understand and use quantitative and qualitative information.

Our consulting and training philosophy is:

• Focused feedback is vital for development.
• Every member is a learner and contributor.
• Genuine collaboration energizes change and commitment.

SigmaWorks helps clients:

• Reduce response time
• Improve customer service
• Enhance cross-functional work
• Remove bottlenecks
• Improve organizational climate
• Encourage innovation
• Plan and analyze experiments

We work with clients in short-term and extended engagements to

Produce a flow of useful information:

• Market and customer surveys
• Organizational climate surveys
• Brainstorming sessions
• Structured interviews
• Needs assessments
• Data-gathering planning and training
• Quality and productivity data capture

Discover patterns in the information flow:

• Training in data display
• Process diagrams
• Cause and effect analysis
• Bottleneck recognition tools
• Statistical design and analysis
• Statistical process control

Create and evaluate solutions:

• Training in creative solutions
• Consultation on decision rules
• Data-based strategic planning
• Organizational simulations

Act on solutions and follow-up:

• Implementation plans
• Monitoring plans
• Follow-up measurements
• Evaluation research
• Feedback sessions